e-Ausleihe. Customer Service in the Field

Seitenbereiche:

Customer Service in the Field

Customer Service in the Field

Person: Fleming, Noah

Year: 2017

Available

Contents:
Improve your customer service where it matters most: face to face. This course teaches customer service reps how to provide fantastic service in the field, and create positive, profitable, and long-term relationships with customers. Customer service expert Noah Fleming shows how service is directly tied to customer loyalty, and how loyalty impacts the bottom line. He introduces tried-and-true techniques for creating powerful first impressions, knowing the customer, being prepared, and setting crystal-clear expectations. He also provides tips for dealing with angry or disgruntled problems. Plus, find ways to be proactive and sell more by servicing more in the field.

Title: Customer Service in the Field

Person: Fleming, Noah

Publisher : LinkedIn

Category: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse

3911 Copies
3911 Available
0 Reserved items

Loan period: 180 days