- contenido:
- JIRA Service Desk adds an additional layer to a standard JIRA project, allowing for features like an external customer portal to log requests-which don't require additional licenses-and SLA tracking. In this course, instructor Robert Anthony shows JIRA administrators not only how to use these features, but how to customize options for the needs of their organization and structure, be it DevOps, manufacturing, or software development. Learn about portal design, configuring customer notifications and permissions, measuring success with SLAs, setting up automated workflows, and advanced reporting.
Información de título
título: Learning JIRA Service Desk
autor: Anthony, Robert
editorial: LinkedIn
categoría: eLearning, Software & Programmieren, IT
3857
ejemplares
3857
disponible
0
reserva
plazo del préstamo: 180 dias