- İçerik:
- Customer service costs organizations billions of dollars each year, and employee turnover represents a sizable chunk of those dollars. In this course, learn how to prevent turnover in customer service by hiring the right people and taking steps to keep those employees motivated and happy at work. Noah Fleming teaches you how to determine if you have a turnover problem at your organization, and highlights the main reasons why people quit. Learn how to hire the right people, cultivate a positive work environment that encourages employees to stay at your company, and continue to grow those relationships by celebrating accomplishments and rewarding desired behaviors.
Eser başlığı ile ilgili bilgiler
Yayın adı: Customer Service: Preventing Turnover
Yazar: Fleming, Noah
Yayınevi: LinkedIn
Kategori: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse
2516
Nüsha
2516
Mevcut
0
Rezervasyonlar
Ödünç alma süresi: 180 Gün