| Ausleihen pro Nutzer*in: | 30 |
| Vormerker pro Nutzer*in: | 10 |
| Reservierungs-dauer: | 3 Tage |
| eBook: | 21 Tage |
| eAudio: | 14 Tage |
| eMusic: | 7 Tage |
| eVideo: | 7 Tage |
| eMagazine: | 1 Tag |
| ePaper: | 1 Std. |
In stock since: 20.05.2021
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In stock since: 20.05.2021
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In stock since: 20.05.2021
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Customer service expert Jeff Toister helps customer service specialists develop the specific skills ...
In stock since: 20.05.2021
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In stock since: 20.05.2021
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Customer service managers may not be on the front lines, but they can create systems and processes t ...
In stock since: 20.05.2021
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Today's customers expect a lot. Customer service expert Jeff Toister helps frontline employees ident ...
In stock since: 20.05.2021
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The first step in converting a promising job candidate into a successful employee lies in your organ ...
In stock since: 20.05.2021
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In stock since: 20.05.2021
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More than any other topic, frontline employees ask for advice on how to serve angry and upset custom ...
In stock since: 20.05.2021
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Customer surveys are rich sources of information and essential guides to areas where customer servic ...
In stock since: 20.05.2021
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Help customer service teams unlock hidden potential and take customer service to new levels. In this ...
In stock since: 20.05.2021
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Whether it's an individual employee or an entire team that is underperforming, there are often simpl ...
In stock since: 20.05.2021
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In stock since: 20.05.2021
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In stock since: 20.05.2021
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In stock since: 20.05.2021
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In stock since: 20.05.2021
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Adult learners have specific needs that have to be considered during the instructional design proces ...
In stock since: 20.05.2021
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Need to understand the training requirements of your learners? A needs analysis is the first step of ...
In stock since: 20.05.2021
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Kundenservice-Manager sind vielleicht nicht immer an vorderster Front, aber sie können Systeme und P ...
In stock since: 20.05.2021
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