A service orientation is a mindset in an organization-a culture more than a process. Not every organ ...
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Customer success is a new field that goes beyond the more traditional sales, marketing, and customer ...
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Business to business (B2B) sales are often more complex than business to consumer (B2C) sales. There ...
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The success of companies like LinkedIn, Netflix, Amazon, and Airbnb have changed perceptions of serv ...
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Business development can be the innovation hub of your organization, and an exciting career for visi ...
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Referrals and relationships are at the core of sales. They can be the difference between winning and ...
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Independent consultants need to establish and build a brand to attract prospects. A strong brand is ...
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Value is the new buzzword in consulting-and for good reason. People buy value, not just products and ...
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Learn to thrive at the C-level and move beyond the marketing department. In this course, executive c ...
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There is plenty of opportunity to innovate even in traditional, top-down companies-even in tradition ...
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