der OnleiheVerbundHessen. Creating a Culture of Service

Seitenbereiche:

Creating a Culture of Service

Creating a Culture of Service

Autor*in: McLeod, Lisa Earle; Lotardo, Elizabeth (McLeod)

Jahr: 2018

Verfügbar

Inhalt:
A culture of service extends far beyond your customer service department. Developing a service-oriented organization or team requires clarity of messaging and operating through a lens of impact. In this course, leadership consultants Lisa Earle McLeod and Elizabeth McLeod help leaders communicate their customer-focused purpose and outline processes and policies that support these values. They share how exceptional leaders help their teams shine, and how making some small-but meaningful-changes to how you talk about money, mistakes, and even the firing of employees can make a big difference in the engagement and performance of your team.

Titel: Creating a Culture of Service

Autor*in: McLeod, Lisa Earle; Lotardo, Elizabeth (McLeod)

Verlag: LinkedIn

Kategorie: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse

2317 Exemplare
2317 Verfügbar
0 Vormerker

Max. Ausleihdauer: 180 Tage