
- Contenu:
- Customer service care costs organizations billions of dollars each year. As a result, it's critical that employees are equipped with the skills needed to handle a variety of different customer service problems. In this course, learn critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications. Discover how to effectively deal with issues, while maintaining a positive relationship with your customers (and your own sanity). Plus, learn how to identify and resolve larger systemic issues within your company.
Informations sur le titre
Titre: Customer Service: Problem Solving and Troubleshooting
Auteur: Fleming, Noah
Éditeur: LinkedIn
Catégorie: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse
3869
Exemplaires
3869
Disponible
0
Réservation
Durée du prêt: 180 jours