- contenido:
- When a customer receives exceptional service, you don't just earn their business-you earn their loyalty. And while every customer is different, the methods for thinking about delight are shared by all. In this course, Chris Croft focuses on these methods, sharing over two dozen practical ways to inspire yourself and your team to generate ideas for delighting your clientele. Regardless of your industry, these tips can help you and your colleagues go beyond the basics and create personalized, meaningful customer service experiences.
Información de título
título: Customer Service Mastery: Delight Every Customer
autor: Croft, Chris
editorial: LinkedIn
categoría: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse
3603
ejemplares
3603
disponible
0
reserva
plazo del préstamo: 180 dias