- Contenu:
- A service orientation is a mindset in an organization-a culture more than a process. Not every organization benefits from a service orientation, but when sales and marketing are more important than the product specs, service becomes the differentiator. Great service can increase loyalty, revenue, and profitability. This course shows how to recognize if service is important for your organization and how to shift to a service-oriented sales culture. Strategy and marketing consultant Robbie Baxter also outlines the types of service-oriented selling and explains how to overcome some of the unique challenges involved.
Informations sur le titre
Titre: Sales: Develop a Service Orientation
Auteur: Baxter, Robbie Kellman
Éditeur: LinkedIn
Catégorie: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse
3293
Exemplaires
3293
Disponible
0
Réservation
Durée du prêt: 180 jours