- contenido:
- Delivering bad news is one of the most common derailers for managers and leaders. But while you can't completely avoid bad news, you can control how you deliver it. By bolstering this key leadership skill, you can confidently communicate bad news with tact, skill, and candor, achieving the best possible result in a tricky situation. In this course, organizational psychologist and executive coach Gemma Roberts explains how to prepare to deliver bad news, manage the meeting itself, and then follow up to ensure clarity and next steps.
Información de título
título: Delivering Bad News Effectively
autor: Roberts, Gemma Leigh
editorial: LinkedIn
categoría: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse
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reserva
plazo del préstamo: 180 jours