- contenido:
- Getting the sale is not the end of the sales process. Upselling, return business, network referrals, and so much more can be achieved when a salesperson continues to add value and develop a relationship after that first deal is closed. In this course, sales professional and prospecting coach Miles Croft helps you learn to continue relationship selling with all your existing customers, as well as recover from mistakes in delivery, whether they were your fault or not. Miles explains how account managers and other salespeople can develop connections with their prospects and customers after the initial sale has been made, to continue selling and expand your network even further. He presents a clear walk-through analysis of buying the perfect gifts, never letting a relationship "go rotten," recovering from mistakes, and much more. Note: This course was created by Miles Croft. We are pleased to host this training in our library.
Información de título
título: Aftersale: Maintaining Relationships
autor: Croft, Miles
editorial: LinkedIn
categoría: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse
3710
ejemplares
3710
disponible
0
reserva
plazo del préstamo: 180 Gün