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Cleveland, Brad

Service Metrics for Customer Service

Establishing the right metrics to support effective customer service requires a solid understanding  ...

Mevcuda giriş tarihi 20.05.2021

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Cleveland, Brad

Customer Service Leadership

Customer service leadership is an exciting responsibility-and it's never been more important. Fast-e ...

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Wick, Angela

Business Analyst and Project Manager Collaboration

In a business environment where complexity and change are the norm, business analysts and project ma ...

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清水, あけみ

Excel 2016 すぐに役立つ小ワザ集

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Crenshaw, Dave

Small Business Secrets

Are you thinking about starting a small business, freelancing, or turning a hobby into a full-time j ...

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Schinkten, Oliver

Camtasia: Interactive Learning

Engaged learners are active learners, who acquire and retain more knowledge. To create more engaging ...

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McLeod, Lisa Earle; Lotardo, Elizabeth (McLeod)

Finding Your Purpose at Work

A lot of times, people think purpose is reserved for those who found their noble calling when they w ...

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Simmons, Jole

PowerPoint: Silicon Valley Presentation Secrets

Learn how to take your PowerPoint decks to the next level. In this course, presentation guru Jole Si ...

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Kirkpatrick, Brett

Elearning Essentials: Storyboarding

You wouldn't start construction without a blueprint. So why create elearning without a plan? Storybo ...

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Hahner, Markus; Schneider, Kai

Word 2010: Serienbriefe und Serien-E-Mails

Nutzen Sie die Serienbrief-Funktion von Word 2010, um schnell und sicher Ihre Briefe und E-Mails an  ...

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Hahner, Markus

Word 2010: Inhaltsverzeichnis & Co.

Wenn Sie mit Word längere Berichte, Konzepte, wissenschaftliche Arbeiten, Bücher o.Ä. schreiben, dan ...

Mevcuda giriş tarihi 20.05.2021

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Dewett, Todd

Cómo gestionar equipos de trabajo

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Pairraud, Jean-Marc

Les fondements de la gestion de projet : Les acteurs

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Pairraud, Jean-Marc

Les fondements de la gestion de projet : La qualité

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Lovelace, Daisy

Being an Effective Team Member

It''s easy to call out the qualities that make someone a poor team member. But what makes a person i ...

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McLeod, Lisa Earle; Lotardo, Elizabeth (McLeod)

Navigating Awkward Situations at Work

No matter your role, seniority level, or industry, work can sometimes get awkward. In this course, E ...

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Figliuolo, Mike

Ihre Führungsphilosophie entwickeln

Wenn Sie von Ihrem Team als Vorgesetzter anerkannt werden wollen, müssen Sie klarmachen, wer Sie sin ...

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Pairraud, Jean-Marc

Communiquer en environnement multiculturel

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Hippler, Hugues

Découvrir la saisie sur clavier

Mevcuda giriş tarihi 20.05.2021

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Isoz, Vincent

Créer un magazine avec Publisher 2013

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