e-Ausleihe. All titles related to Golden, Myra

Seitenbereiche:


Edit filter


Title 1-11 of 11


Golden, Myra

向客户传达艰难通知

In stock since: 20.05.2021

Available

Golden, Myra

顧客に悪い知らせを伝えるには

In stock since: 20.05.2021

Available

Golden, Myra

Como Comunicar Más Notícias aos Clientes

O atendimento ao cliente consiste em proporcionar a melhor experiência ao cliente - no entanto, muit ...

In stock since: 20.05.2021

Available

Golden, Myra

Empathy for Customer Service Professionals

Customer service people may answer questions accurately and resolve problems swiftly, but the intera ...

In stock since: 20.05.2021

Available

Golden, Myra

De-Escalating Intense Situations

Nearly every customer service professional has encountered a livid customer. These individuals may y ...

In stock since: 20.05.2021

Available

Golden, Myra

Creating Positive Conversations with Challenging Customers

What do you do when faced with a customer who's fuming over a delay, cancellation, or objection to a ...

In stock since: 20.05.2021

Available

Golden, Myra

Retail Sales: The Importance of Listening

Poor listening often leads to customer frustration. When a retail employee merely hears a customer-i ...

In stock since: 20.05.2021

Available

Golden, Myra

Building Rapport with Customers

Want to set yourself up for success each time you interact with a customer? Take steps to establish  ...

In stock since: 20.05.2021

Available

Golden, Myra

Customer Service: Call Control Strategies

Customer service calls can sometimes get out of control. Upset and overtalkative callers take time a ...

In stock since: 20.05.2021

Available

Golden, Myra

Annoncer une mauvaise nouvelle à un client

In stock since: 20.05.2021

Available

Golden, Myra

Delivering Bad News to a Customer

Customer service is about providing the best experience to a customer-yet, a lot of the time custome ...

In stock since: 20.05.2021

Available