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Golden, Myra

向客户传达艰难通知

Mevcuda giriş tarihi 20.05.2021

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Golden, Myra

顧客に悪い知らせを伝えるには

Mevcuda giriş tarihi 20.05.2021

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Golden, Myra

Como Comunicar Más Notícias aos Clientes

O atendimento ao cliente consiste em proporcionar a melhor experiência ao cliente - no entanto, muit ...

Mevcuda giriş tarihi 20.05.2021

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Golden, Myra

Empathy for Customer Service Professionals

Customer service people may answer questions accurately and resolve problems swiftly, but the intera ...

Mevcuda giriş tarihi 20.05.2021

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Golden, Myra

De-Escalating Intense Situations

Nearly every customer service professional has encountered a livid customer. These individuals may y ...

Mevcuda giriş tarihi 20.05.2021

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Golden, Myra

Creating Positive Conversations with Challenging Customers

What do you do when faced with a customer who's fuming over a delay, cancellation, or objection to a ...

Mevcuda giriş tarihi 20.05.2021

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Golden, Myra

Retail Sales: The Importance of Listening

Poor listening often leads to customer frustration. When a retail employee merely hears a customer-i ...

Mevcuda giriş tarihi 20.05.2021

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Golden, Myra

Building Rapport with Customers

Want to set yourself up for success each time you interact with a customer? Take steps to establish  ...

Mevcuda giriş tarihi 20.05.2021

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Golden, Myra

Customer Service: Call Control Strategies

Customer service calls can sometimes get out of control. Upset and overtalkative callers take time a ...

Mevcuda giriş tarihi 20.05.2021

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Golden, Myra

Annoncer une mauvaise nouvelle à un client

Mevcuda giriş tarihi 20.05.2021

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Golden, Myra

Delivering Bad News to a Customer

Customer service is about providing the best experience to a customer-yet, a lot of the time custome ...

Mevcuda giriş tarihi 20.05.2021

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