- contenido:
- Understanding the value of customer service, and being able to measure that value, will empower you to demonstrate return on investment (ROI) for your organization. Learn how to quantify the value of customer service, then dive into methods that apply to your unique environment. This course is designed to provide a perspective on this multifaceted topic and equip you and your team to make decisions that are right for your customers and your organization.
Información de título
título: Calculating the Value and ROI of Customer Service
autor: Cleveland, Brad
editorial: LinkedIn
categoría: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse
2676
ejemplares
2676
disponible
0
reserva
plazo del préstamo: 180 dias