- İçerik:
- Understanding the value of customer service, and being able to measure that value, will empower you to demonstrate return on investment (ROI) for your organization. Learn how to quantify the value of customer service, then dive into methods that apply to your unique environment. This course is designed to provide a perspective on this multifaceted topic and equip you and your team to make decisions that are right for your customers and your organization.
Eser başlığı ile ilgili bilgiler
Yayın adı: Calculating the Value and ROI of Customer Service
Yazar: Cleveland, Brad
Yayınevi: LinkedIn
Kategori: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse
2694
Nüsha
2694
Mevcut
0
Rezervasyonlar
Ödünç alma süresi: 180 Gün