- Contenu:
- Understanding the value of customer service, and being able to measure that value, will empower you to demonstrate return on investment (ROI) for your organization. Learn how to quantify the value of customer service, then dive into methods that apply to your unique environment. This course is designed to provide a perspective on this multifaceted topic and equip you and your team to make decisions that are right for your customers and your organization.
Informations sur le titre
Titre: Calculating the Value and ROI of Customer Service
Auteur: Cleveland, Brad
Éditeur: LinkedIn
Catégorie: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse
14630
Exemplaires
14630
Disponible
0
Réservation
Durée du prêt: 180 dias