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Understanding the value of customer service, and being able to measure that value, will empower you ...
en la colección desde: 20.05.2021
disponible
Establishing the right metrics to support effective customer service requires a solid understanding ...
en la colección desde: 20.05.2021
disponible
Customer service leadership is an exciting responsibility-and it's never been more important. Fast-e ...
en la colección desde: 20.05.2021
disponible
Do you work in a contact center? This course introduces contact center and service desk employees to ...
en la colección desde: 20.05.2021
disponible
en la colección desde: 20.05.2021
disponible
Customer service strategy can mean many different things. Quality standards ensure your team provide ...
en la colección desde: 20.05.2021
disponible
Given fast-evolving customer expectations, every organization needs an effective customer service st ...
en la colección desde: 20.05.2021
disponible
Customer contact centers face a number of new developments: more channels, higher levels of complexi ...
en la colección desde: 20.05.2021
disponible
"Customer service" can mean many different things, but there are unifying principles across all cust ...
en la colección desde: 20.05.2021
disponible
en la colección desde: 20.05.2021
disponible
en la colección desde: 20.05.2021
disponible
Au catalogue depuis le: 20.05.2021
disponible
Au catalogue depuis le: 20.05.2021
disponible
Learn why customer advocacy is important, how to develop employees who are customer advocates, and h ...
Au catalogue depuis le: 20.05.2021
disponible
Au catalogue depuis le: 20.05.2021
disponible
Your customers have so much they want to tell you. When you put their insights to good use, everyone ...
Au catalogue depuis le: 20.05.2021
disponible
Knowing how to motivate a customer service team is more important than ever, given the pace of chang ...
Au catalogue depuis le: 20.05.2021
disponible
